Posts Tagged ‘customer journey’

Customer Experience Trends in Voice Marketing

According to a recent study, the number of people in the United States using their voice to conduct searches is on the rise. In fact, Statista found that 123 million people in the US are using voice s

What is a Customer Journey Map and How to Create One for Your eCommerce Business...

How would you describe your customer journey map? If you don’t already have one, why not create one now? A customer journey map (CJM) visual represents the steps customers take from their initial in

Privacy and Personalization: Making the Most During Turbulent Times

Data privacy regulations continue to evolve around the globe, and as important as it is for retailers to personalize their customers’ online experience, increasingly strict policies are making it mo

Industry Buzz – August 2016

Hi sellers! As summer comes to an end, people are embarking on their final vacations and are starting to plan for a busy fall. Take advantage of these resources to help you win in this rapidly changin

How to Acquire Customers that Convert

This month, we’re partnering with Avangate for a webinar on optimizations to the customer journey, from impression to conversion. Software, SaaS and online service companies have their own set of un
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