Posts Tagged ‘churn rate’

Ways to Take Action When Your Subscribers Are Leaving

Appetite for subscriptions is on the rise. As shoppers seem eager and investors are ready to back it up, the subscription business model has become more relevant today than ever.   A subscript

Engagement Scoring and Churn Prediction for Subscription Businesses

Did you know that up to 80% of the people that churn are customers with low or no engagement? Such numbers can break your business if you don’t do something about it. This is what I said in a recent

Turning the Tables on Churn – 7 Proven Strategies for Increasing Retention...

We get it. Customer acquisitions are sexy and absolutely necessary for a SaaS company just out of the gate, BUT relying on new customers to maintain rapid growth is unrealistic, especially once you cr

Negative Churn, and Why It Should Be Your Goal as a SaaS Business

If you’re not familiar, the term negative churn sounds like something a SaaS company should avoid at all costs. And if you understand churn as the rate at which you lose current customers, you could
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