Posts Tagged ‘customer retention’

Executive / Owner
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5 minutes

Top 5 Reasons You’re Not Hitting Your SaaS Goals

For any new SaaS company that offers an appealing product or service, the initial growth can be surprisingly effortless. Your customer base grows, your product is selling well, your users are happy â€
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Executive / Owner
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3 minutes

Industry Buzz – June 2022

Hello sellers, Summer is here with waves of opportunities for your eCommerce business. To help you make your summer campaigns pop, we’ve put together some resources outlining what’s hot this seaso
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Executive / Owner
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4 minutes

The Hidden Benefits of Friction During the Onboarding Process

In the SaaS space, onboarding and friction are not usually seen as complementary. Friction, after all, implies resistance, and that’s the last thing you want for your customers’ journey, right? Bu
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Executive / Owner
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11 minutes

Tested Tactics to Reduce Voluntary Churn and Retain Customer Loyalty

Updated in December, 2021   For eCommerce businesses today, customer success depends not only on growing your customer base but also on nurturing customer loyalty, and the latter priority is espe
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Executive / Owner
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6 minutes

Improve Your Customer Retention Strategy – CommerceNow 2021 

The past two years have brought about astonishing shifts in our world, with the effects of the COVID-19 pandemic and its necessary restrictions influencing nearly everything – including online busin
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Executive / Owner
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9 minutes

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce

For the vast majority of online shoppers, the first thing we do when considering a new purchase is to check the reviews. If there aren’t any reviews, it’s immediately suspicious. If there are
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