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Resources
Posts Tagged ‘customer retention’
SaaS & Subscriptions
Pause, Don’t Cancel: How Subscription Pausing Boosts Retention
Updated: March, 2025
Why let customers cancel when they can pause a subscription? Learn how giving customers a break can reduce churn, improve retention, and protect your revenue. Discover bes
eCommerce Strategies
Deploy eCommerce Growth Economics for Unstoppable Thrive
Scaling your eCommerce business is exciting, but it comes with challenges.
How do you grow without stretching your resources too thin?
In our recent webinar, Rok Hrastnik, a seasoned eCommerce expert,
eCommerce Strategies
Negative Churn – Defy and Understand Its Importance for SaaS Success
Updated in March 2025
When discussing churn, misconceptions often get in the way of a clear strategy. Many businesses make decisions based on common myths rather than data-driven insights, whic
eCommerce Strategies
Customer Acquisition and Retention Tactics to Scale Your Online Business –...
At our recent CommerceNow'24 event, five industry experts shared powerful strategies for driving business growth in 2024.
From Karl Gilis’ focus on boosting sales through UX principles to Irina Vata
B2B Commerce
7 Questions Every SaaS CFO Wants Answered
The CFO is the lynchpin of any SaaS business. Armed with the right insight, they can shape offerings and build strategies that drive growth and power success. But first, they must ask the right ques
B2B Commerce
Churn: Debunking Myths, Revealing Mistakes, and Focusing on What Truly Matters
Customer churn is a critical aspect that every SaaS business must understand to grow and maintain a healthy revenue stream.
This article will uncover common myths and mistakes surrounding churn, p