Rethink Commerce Blog

Everything you need to know about commerce in one place

SaaS & Subscriptions

Valuable SaaS Customer Retention Strategies from the Experts

Two of the most important pillars for SaaS growth are customer acquisition and customer retention. During the early days of a business, the goal will be to gain traction. Naturally, customer acquisiti

Ways to Take Action When Your Subscribers Are Leaving

Appetite for subscriptions is on the rise. As shoppers seem eager and investors are ready to back it up, the subscription business model has become more relevant today than ever.   A subscription

Boost Customer Retention: Provide Pausing Subscription Option

Given the context of the current pandemic, you may have seen changes in the behavior of the users of your software. Maybe you’ve noticed a surge in signups or new subscribers, and maybe you’ve ev

Tactical Onboarding During a Pandemic

Even during the best of times, convincing your users to become loyal (paying) customers means engaging them with strategic onboarding. It’s easy for online businesses to think that after the custom

Industry Buzz – April 2020

Hi, sellers! How are you handling these challenging times we are experiencing? Regardless of the impact Covid-19 pandemic has on businesses, we recommend you stay positive and focus on trying to

15 Customer Success Musts From Top Experts

Updated in March, 2020   Buyer personas, customer experience (CX), user experience (UX), conversion optimization, online payments, customer support, and a great shopping experience – these
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