Rethink Commerce Blog

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SaaS & Subscriptions
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6 minutes

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m
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eCommerce Strategies
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7 minutes

Customer Experience Trends in Voice Marketing

According to a recent study, the number of people in the United States using their voice to conduct searches is on the rise. In fact, Statista found that 123 million people in the US are using voice s
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eCommerce Strategies
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3 minutes

Industry Buzz – November 2022 

There’s a rumor in town that the holiday sales are in full bloom. As we all take a well-deserved breather from the Black Friday and Cyber Monday frenzy, now is just the right time to jingle our way
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eCommerce Strategies
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6 minutes

Improve eCommerce UX by Using Heat Maps

Improving your eCommerce store’s UX (user experience) is a long and involved process. It’s more than possible, but you need to understand your users better – and determine ways to improve your s
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eCommerce Strategies
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9 minutes

What is Social Proof & How to Use it for eCommerce?

Do you know what the following headlines have in common? How the Atlanta Hawks created a slam dunk social strategy using Sprout Social Adobe Photoshop 2022 wins software of the year in the Creative B
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Global / Local Strategies & Payments
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7 minutes

Global Subscription Compliance Updates: What You Need to Know

As the subscription economy continues to grow, new regulations are being put in place to protect the rights of consumers in response to the numerous dark patterns that some large online companies prac
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