About Author

Chargeback Team Leader at 2Checkout (now Verifone)

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A Guide to Visa’s Latest Chargeback Rule Update

Visa has recently announced changes to its chargeback rules. Specifically, it has introduced a Compelling Evidence requirement for disputes falling under the Visa CE/30 chargeback reason code.   Thi

Disputes, Chargebacks, and Refunds: Do You Know Which Is Your Worst Enemy?

Updated in March, 2022.   Disputes, chargebacks, and refunds can have a substantial effect on your revenue. The rise of eCommerce has made it easier than ever for unhappy customers to ask for a r
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