Posts Tagged ‘voluntary churn’

Tested Tactics to Reduce Voluntary Churn and Retain Customer Loyalty

Updated in December, 2021   For eCommerce businesses today, customer success depends not only on growing your customer base but also on nurturing customer loyalty, and the latter priority is espe

Keep Voluntary Churn at a Minimum and Protect Your Bottom Line

Churn, also known as customer turnover or revolving door/leaky bucket customer flow, is undeniably among the biggest challenges a SaaS business faces. Churn puts continual pressure on a company’s sa

Ways to Take Action When Your Subscribers Are Leaving

Appetite for subscriptions is on the rise. As shoppers seem eager and investors are ready to back it up, the subscription business model has become more relevant today than ever.   A subscription

Boost Customer Retention: Provide Pausing Subscription Option

Given the context of the current pandemic, you may have seen changes in the behavior of the users of your software. Maybe you’ve noticed a surge in signups or new subscribers, and maybe you’ve ev
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