Posts Tagged ‘SaaS’

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m

31 Brilliant Books Recommended by Top SaaS Experts

Updated in October 2022.   There are plenty of blogs and websites dedicated to SaaS out there, but sometimes nothing beats a good book. An expertly written book offers a great way to learn in-dep

Top 5 Reasons You’re Not Hitting Your SaaS Goals

For any new SaaS company that offers an appealing product or service, the initial growth can be surprisingly effortless. Your customer base grows, your product is selling well, your users are happy

How to Switch Sleeping SaaS Subscribers Back On

In today’s fast-paced, subscription-based SaaS ecosystems, it’s not enough to sign-customers up. If you want to drive revenue and keep profitability high, you must nurture and keep subscriptions a

Product Analytics for SaaS Companies – Tips for Business Growth

Why product analytics is important for SaaS companies   If you’ve started gaining momentum with your SaaS product or have been enjoying healthy traction for some time, you’ve likely realized

Data Reveals How Long a SaaS Free Trial Should Last for Maximum Conversion

What is the perfect length for your SaaS trial? Where, exactly, is the sweet spot between customers learning to love your product and people taking advantage of your generosity? Does that sweet spot e
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