Posts Tagged ‘customer support’

eCommerce Strategies
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3 minutes

A Guide to Selling Software Online: Best Practices for Presentation

Updated in July 2024   You have just wrapped up developing your software. You are eager to launch it. But before you start selling online, it’s important to consider how to present it to poten
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SaaS & Subscriptions
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7 minutes

Enhance User Relationships to Skyrocket Customer Lifetime Value (CLV)

Welcome to the digital age, where customer relationships and loyalty are key factors in driving sales and revenue for businesses. In today's fast-paced world where competition is fierce and consumers
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3 minutes

Increase Upgrades By Improving Customer Support

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are
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2 minutes

How Should Startups Approach ReadWriteWeb

ReadWriteWeb - Web technology blog Bob Walsh's new book, "The Web Startup Success Guide" has just been officially launched on Amazon. As promised in my previous post, here is another example of what y
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Avangate reviewed in “The Web Startup Success Guide” by Bob Walsh

I'm really excited to bring to your attention the brand new book written by our friend and collaborator, Bob Walsh.  It's called "The Web Startup Success Guide" and its official launch date is next w
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9 minutes

Your secret weapon: Great Customer Support

At most companies, customer and technical support are the least resourced, least important and least respected functions. How else can you explain why so many large companies treat their customers - t
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