Posts Tagged ‘customer support’

Enhance User Relationships to Skyrocket Customer Lifetime Value (CLV)

Welcome to the digital age, where customer relationships and loyalty are key factors in driving sales and revenue for businesses. In today's fast-paced world where competition is fierce and consumers

Increase Upgrades By Improving Customer Support

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are

How Should Startups Approach ReadWriteWeb

ReadWriteWeb - Web technology blog Bob Walsh's new book, "The Web Startup Success Guide" has just been officially launched on Amazon. As promised in my previous post, here is another example of what y

Avangate reviewed in “The Web Startup Success Guide” by Bob Walsh

I'm really excited to bring to your attention the brand new book written by our friend and collaborator, Bob Walsh.  It's called "The Web Startup Success Guide" and its official launch date is next w

Your secret weapon: Great Customer Support

At most companies, customer and technical support are the least resourced, least important and least respected functions. How else can you explain why so many large companies treat their customers - t

Blogging for microISV

During SIC last year, I've got the chance to attend Bob Walsh's presentation on Business blogging for microISVs, and back then I've noticed how the audience was very interested in using blogs to gain
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