About Author

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Bob Walsh

Author, Blogger, Founder
Bob Walsh is a wearer of many hats: when he's not blogging for CNET Webware, he's co-moderating the popular Joel on Software Business of Software forum, consulting with startups and microISVs and blogging about them at 47hats.com, selling a Windows task management program or coding a new SaaS training social network for startups and microISVs.

Walsh is the author of two books, Micro-ISV: From Vision to Reality and Clear Blogging: How People Blogging Are Changing the World and How You Can Join Them.

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Check out his latest articles

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6 minutes

The most important startup decision you may forget to make

Recently I've been working on my next book - working title The Software Startup Success Guide - and I noticed that easily one of the most important decisions you can make as a startup gets practically
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4 minutes

Getting attention for your startup

What's the one thing your startup needs more than great code, a killer marketing message or a compelling offer? Attention. Without attention, no one will know your startup has created the must-have we
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3 minutes

Why you Should Get on the Twitter Train?

Right around this time of year, you're going to start seeing Predictions for 2009. Let me post mine: 2009 is the year you as the CEO of your microISV, startup or ISV get on Twitter. For those of you w
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7 minutes

Getting on the right side of economics

Unless you've been on a raft in the middle of the Pacific this last month, you've noticed more than a few financial sharks circling around your microISV or startup. The Credit Crunch, Iceland - the he
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9 minutes

Your secret weapon: Great Customer Support

At most companies, customer and technical support are the least resourced, least important and least respected functions. How else can you explain why so many large companies treat their customers - t
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