Posts Tagged ‘reduce churn’

eCommerce Strategies
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7 minutes

How to Make It Easy for Customers to Switch Subscription Plans

One of the most important things you can do as a SaaS business owner is to make it easy for customers to switch subscription plans. If you've been in business for longer than a few months, you know cu
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B2B Commerce
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6 minutes

Retention Strategies to Adopt on the Spot

In the dynamic realm of eCommerce, customer retention isn't just a strategy—it's a game-changer. As the competition heats up and consumer choices multiply, the power of keeping your existing custome
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B2B Commerce
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3 minutes

Give me 5 Tips on How to Win Back Lost Customers

Hi there, and welcome to our Give me 5 Series! where we share five useful eCommerce tips that will help improve your strategies and pave your way to success. In our newest episode, Michael Nicholas, H
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B2B Commerce
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6 minutes

Churn: Debunking Myths, Revealing Mistakes, and Focusing on What Truly Matters

Customer churn is a critical aspect that every SaaS business must understand to grow and maintain a healthy revenue stream.   This article will uncover common myths and mistakes surrounding churn, p
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B2B Commerce
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7 minutes

Weathering the Storm: SaaS Strategies for Success During an Economic Downturn

In January of this year, The World Bank declared, "The global economy is perilously close to falling into a global recession..."  The world can't seem to catch a break. Already weakened by the pandem
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SaaS & Subscriptions
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6 minutes

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m
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