Posts Tagged ‘reduce churn’

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m

2Inspire Series – Interview with Natalie Marcotullio, Head of Growth and Opera...

We are thrilled to present our newest episode of the 2Inspire Interview Series, where we invite entrepreneurs, managers, experts, and creatives from the industry to share their insights, best practice

Tested Tactics to Reduce Voluntary Churn and Retain Customer Loyalty

Updated in December, 2021   For eCommerce businesses today, customer success depends not only on growing your customer base but also on nurturing customer loyalty, and the latter priority is espe

How Product-Led Companies Can Accelerate Their SaaS Growth: Expert Insights

As SaaS growth continues to soar, companies which sell software as a service have numerous opportunities at their fingertips – but almost as many challenges. From getting traction in the market, sta

Tested Strategies to Reduce Subscriptions Involuntary Churn and Increase Custome...

Updated in July, 2021   Bringing leads into your sales funnel and converting them to loyal customers and brand advocates requires significant planning. However, even after a lead has turned int

2Checkout 2021 Survey: Global Subscription Patterns

The popularity of subscriptions continues to grow year after year, in spite of the social changes and uncertainty brought by the COVID-19 pandemic. Shifts of preferences within the category are, howev
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