Posts Tagged ‘reduce churn’

Give me 5 Tips on How to Reduce Voluntary Churn and Retain Customer Loyalty

Hi there, and welcome to our Give me 5 Series! where we share five useful eCommerce tips that will help improve your strategies and pave your way to success. In our newest episode, Alina Motorga, Prod

Churn: Debunking Myths, Revealing Mistakes, and Focusing on What Truly Matters

Customer churn is a critical aspect that every SaaS business must understand to grow and maintain a healthy revenue stream.   This article will uncover common myths and mistakes surrounding churn, p

Weathering the Storm: SaaS Strategies for Success During an Economic Downturn

In January of this year, The World Bank declared, "The global economy is perilously close to falling into a global recession..."  The world can't seem to catch a break. Already weakened by the pandem

How to Win Back Lost Customers: The Ultimate Guide for Businesses

The battle for customer loyalty is one of any B2C or B2B business's greatest challenges. It’s an unpleasant reality that businesses must face – there is no guarantee that customers will stick arou

How to Use Customer Success to Lower Churn and Accelerate Growth

When your customers’ success is clearly driven by your services, your customers have a strong incentive to keep using them. This means that your customer success team can play a key role in generati

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m
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