From One-Off Buys to Long-Term Relationships in Digital Commerce Forget e-commerce – digital commerce is here to stay. Analysts have recognized the change, officially rebranding their E-commerce cov

I recently attended Gartner’s Customer 360 Summit in San Diego. For those who haven’t been there, the event covers new strategies and technologies that are enabling organizations to better underst

No, we’re not trying to jump the Valentine’s Day bandwagon and slap a heart atop talk about software and SaaS – although we do love the space and our role in it.  What we did want to share was