Posts Tagged ‘customer success’

Improve Your Customer Retention Strategy – CommerceNow 2021 

The past two years have brought about astonishing shifts in our world, with the effects of the COVID-19 pandemic and its necessary restrictions influencing nearly everything – including online busin

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce

For the vast majority of online shoppers, the first thing we do when considering a new purchase is to check the reviews. If there aren’t any reviews, it’s immediately suspicious. If there are

Industry Buzz – July 2021

Hi sellers! Summer is in full swing, and we couldn’t be more excited about it. No matter which growth stage your online business currently is in, the opportunities for scaling are countless. To unlo

5 Customer Success KPIs That Actually Make a Difference

Customer success is arguably the most important factor in the success of your business, and so it’s also the most important metric you can measure. Most SaaS companies, and in fact most successful c

15 Customer Success Musts From Top Experts

Updated in March, 2020   Buyer personas, customer experience (CX), user experience (UX), conversion optimization, online payments, customer support, and a great shopping experience – these

Give me 5 Tips on Customer Success!

Welcome to another episode of our Give me 5! Series! In our newest video, Deborah Preston, Director of Client Success at 2Checkout, is going to focus on Customer Success and will share some great tip
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