Posts Tagged ‘customer success’

Give me 5 Tips on How to Win Back Lost Customers

Hi there, and welcome to our Give me 5 Series! where we share five useful eCommerce tips that will help improve your strategies and pave your way to success. In our newest episode, Michael Nicholas, H

How to Use Customer Success to Lower Churn and Accelerate Growth

When your customers’ success is clearly driven by your services, your customers have a strong incentive to keep using them. This means that your customer success team can play a key role in generati

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m

Improve Your Customer Retention Strategy – CommerceNow 2021 

The past two years have brought about astonishing shifts in our world, with the effects of the COVID-19 pandemic and its necessary restrictions influencing nearly everything – including online busin

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce

For the vast majority of online shoppers, the first thing we do when considering a new purchase is to check the reviews. If there aren’t any reviews, it’s immediately suspicious. If there are

Industry Buzz – July 2021

Hi sellers! Summer is in full swing, and we couldn’t be more excited about it. No matter which growth stage your online business currently is in, the opportunities for scaling are countless. To unlo
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