Posts Tagged ‘customer service’

eCommerce Strategies
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7 minutes

How to Manage False and Fraudulent Chargebacks

Chargebacks can be a nightmare, but knowing what causes them can guide a business to where and how it needs to improve its online payment processing capabilities. As such, there are times when false c
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Remove Friction from Online Buying with Self-Service Tools

While website usability is important for all businesses, it’s especially critical for SaaS companies that rely on the web for their sole source of income. Add in the fact that a growing number of Sa
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Increase Upgrades By Improving Customer Support

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are
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3 Essential Strategies For Selling A SaaS Solution

Wouldn't things would be a lot easier if your SaaS solution could sell itself? But, unfortunately, that’s not likely to happen. In reality, no matter how great the software or service, it’s not go
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4 SaaS Pricing Strategies To Increase Recurring Monthly Revenue

While SaaS has many advantages over the traditional software business model, it does come with its own unique challenges. One of the most difficult is creating new sources of recurring revenue from ex
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Cool Companies Interview Series – Ve Interactive

Tabitha Rivera is the Director of Strategic Alliances at Ve Interactive, a multi award-winning global technology company, driving online performance to maximize conversions. Tabitha is responsible for
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