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Director, Payment Chargeback Operations

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Chargebacks and How to Keep Them Under Control

Profit is an essential part of growing a business so it is obviously important to circumvent any avoidable costs and losses. However, the nature of working with customers means that some will be happ

Disputes, Chargebacks and Refunds: Do You Know Which Is Your Worst Enemy?

Disputes, chargebacks, and refunds can have a substantial effect on your revenue. We’ve already shown you how to avoid chargebacks and lower your chargeback rate. In this post, we’ll take a look a

How to Lower Chargeback Rates

What is a chargeback? Asking the question is probably a good place to start if you want to prevent chargebacks. A chargeback is a transaction reversal designed to protect consumers. Most refund reques
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