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Director, Payment Chargeback Operations

Check out her latest articles

How to Manage False and Fraudulent Chargebacks

Chargebacks can be a nightmare, but knowing what causes them can guide a business to where and how it needs to improve its online payment processing capabilities. As such, there are times when false c

Chargebacks and How to Keep Them Under Control

Profit is an essential part of growing a business so it is obviously important to circumvent any avoidable costs and losses. However, the nature of working with customers means that some will be happ

How to Lower Chargeback Rates

What is a chargeback? Asking the question is probably a good place to start if you want to prevent chargebacks. A chargeback is a transaction reversal designed to protect consumers. Most refund reques
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