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Resources
Posts Tagged ‘customer retention’
B2B Commerce
Weathering the Storm: SaaS Strategies for Success During an Economic Downturn
In January of this year, The World Bank declared, "The global economy is perilously close to falling into a global recession..."
The world can't seem to catch a break. Already weakened by the pandem
Conversion & Optimizations
Your Go-to Guide to SaaS User Onboarding in 2023
In the world of SaaS, building a world-class product is only one step toward business success. For many product-minded founders, acquiring and retaining customers can be even more demanding than the t
SaaS & Subscriptions
What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...
In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m
Conversion & Optimizations
Top 5 Reasons You’re Not Hitting Your SaaS Goals
For any new SaaS company that offers an appealing product or service, the initial growth can be surprisingly effortless. Your customer base grows, your product is selling well, your users are happy
eCommerce Strategies
Industry Buzz – June 2022
Hello sellers,
Summer is here with waves of opportunities for your eCommerce business. To help you make your summer campaigns pop, we’ve put together some resources outlining what’s hot this seaso
Conversion & Optimizations
The Hidden Benefits of Friction During the Onboarding Process
In the SaaS space, onboarding and friction are not usually seen as complementary. Friction, after all, implies resistance, and that’s the last thing you want for your customers’ journey, right?
Bu