Posts Tagged ‘customer onboarding’

Tactical Onboarding During a Pandemic

Even during the best of times, convincing your users to become loyal (paying) customers means engaging them with strategic onboarding. It’s easy for online businesses to think that after the custom

5 Simple Steps for Building an Effective Customer Onboarding Program

Imagine you just signed up (and paid!) for a new SaaS product—accounting software, perhaps. You get an email with your login information, but not much more on how to get started. You log in and clic
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