In the world of SaaS, building a world-class product is only one step toward business success. For many product-minded founders, acquiring and retaining customers can be even more demanding than the t

In the fast-paced digital commerce space, users nowadays expect the option to be able to monitor, review or update their order details, in a self-service style. Whereas in the past, shoppers would rel

Updated in November 2021.   The standard eCommerce purchase flow should be simple: people navigate through your site, choose the products or services they want to buy, then add them to the shopping