Rethink Commerce Blog

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2 minutes

Avangate is expanding its US operations

Mountain View, California... this is the way press releases from Avangate US will begin from now on. But to reach this goal (i.e. the Silicon Valley office) there was (and will be from now on) a treme
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9 minutes

Your secret weapon: Great Customer Support

At most companies, customer and technical support are the least resourced, least important and least respected functions. How else can you explain why so many large companies treat their customers - t
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2 minutes

Blogging for microISV

During SIC last year, I've got the chance to attend Bob Walsh's presentation on Business blogging for microISVs, and back then I've noticed how the audience was very interested in using blogs to gain
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3 minutes

3 Usability Gurus that Should not be Missed

Lately, website usability is the favorite subject for a lot of people I talk to. They feel the need to improve their sites, to make them easier and more pleasant to use, to increase their conversion r
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4 minutes

Why a 30 days trial might not be enough?

Most (non-geek) people think that shareware is a type of software. Well, actually is not a type of software, it's a way of marketing software. From the vendor's perspective it looks like offering a 15
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3 minutes

How does it feel to work for an eCommerce provider?

I bet that if you are reading the Avangate blog, you would love to hear how things are going around here. As head of the Avangate Marketing Department, I'm in the position to know a little bit about e
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