Rethink Commerce Blog

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Executive / Owner

Executive / Owner
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7 minutes

How to Effectively Use Onboarding Videos for Your Customers?

Video takes many forms and can be used to serve a variety of different purposes. There is a wide range of different types of videos you can create, including live-action videos, animated videos, tutor
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Executive / Owner
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6 minutes

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, customer success (CS) is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand. This results in customers being less likely to churn and m
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Executive / Owner
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7 minutes

Customer Experience Trends in Voice Marketing

According to a recent study, the number of people in the United States using their voice to conduct searches is on the rise. In fact, Statista found that 123 million people in the US are using voice s
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3 minutes

Industry Buzz – November 2022 

There’s a rumor in town that the holiday sales are in full bloom. As we all take a well-deserved breather from the Black Friday and Cyber Monday frenzy, now is just the right time to jingle our way
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Executive / Owner
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9 minutes

What is Social Proof & How to Use it for eCommerce?

Do you know what the following headlines have in common? How the Atlanta Hawks created a slam dunk social strategy using Sprout Social Adobe Photoshop 2022 wins software of the year in the Creative B
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Executive / Owner
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6 minutes

eCommerce in Australia – How to Sell Online on the Australian Market

Despite Australia's massive size, its geography of bushlands and deserts is responsible for keeping its population of 26+ million on its western and eastern shores. Nevertheless, the former British co
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