Posts Tagged ‘retention’

What Makes Users Stick with Your SaaS?

Find Your North Star Metric to Enable More Effective SaaS Customer Retention Strategies   Every company has one, but not every company knows it. No, it’s not a secret office passageway, or a sk

Industry Buzz – June 2017

Hi Sellers! Happy summer! As the weather heats up, we hope your sales do too. You can ignite them further using this month's resources, which show how to seamlessly transition to subscriptions, share

What is Acceptable Churn for SaaS Businesses?

In the world of B2B SaaS, more and more data is available on what type of churn, or recession rates, are average and what kinds of rates are "acceptable." It’s business 101 that finding a new subscr

Three Online Selling Capabilities Software Firms Need to Increase Customer Lifet...

Undoubtedly, customer lifetime value (CLV) is a core success metric for any SaaS company. If your company is going to continue to grow – and remain profitable – you need to be able to consistently
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