Posts Tagged ‘go beyond retention’

What Does “Customer Success” Mean for Software and SaaS and How Do You Measu...

In any business, "customer success" is that sweet spot where you've converted a lead and turned them into a loyal advocate for your brand Twitter. However, that's easier said than done. No doubt, you

Three Online Selling Capabilities Software Firms Need to Increase Customer Lifet...

Undoubtedly, customer lifetime value (CLV) is a core success metric for any SaaS company. If your company is going to continue to grow – and remain profitable – you need to be able to consistently

3 Strategies That Will Increase Customer Acquisition and Retention

It should go without saying that the first step toward having success with a SaaS business is offering high-quality products and services that add real value to your customers' lives. But even with gr

Industry Buzz – October 2014

Hi sellers! Happy Holidays? It may sound early and if you are not already planning to take advantage of the holidays, we have several tips to help you make the most of the holidays. Enjoy last month

Keep Calm and Retain On

Like the original British WWII propaganda poster - Keep Calm and Carry On - inspired the British troops to keep on fighting, a similar inspirational message could be applied to SaaS and Online service
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