Posts Tagged ‘customer experience’

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Reduce Churn By Improving Your Customer Experience

It’s no surprise that controlling and tracking churn is critical to the success of your SaaS company. According to the 2014 SaaS Metrics Report from our friends at Totango, 40 percent of high-growth
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How to Keep SaaS Customers Engaged With Great, Targeted Content

When you think of the words content marketing for SaaS, you’re most like likely to associate it with "customer acquisition." And rightfully so: strategically developing and promoting relevant conten
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5 Ways to Increase your SaaS Customer Acquisition Rate

An effective strategy for customer acquisition and user retention lays the foundation for your brand’s longevity in the marketplace. The biggest challenge that SaaS business owners face today
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Persuasive Web Design Techniques – A Must-Have for Software and SaaS-selli...

These days, when talking about the customer experience on a website, people usually address issues about usability and user experience techniques - diving deep into the data, but is this enough to con
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Rethink Commerce – SAP to Acquire Hybris

SAP to Acquire hybris to Deliver Next-Generation Customer Experience - the recent consolidation is reflective of maturity in key software markets such as commerce, and the need for unified solutions t
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