Posts Tagged ‘SaaS’

Tested Tactics to Reduce Voluntary Churn and Retain Customer Loyalty

Updated in September, 2026 Recurring revenue is earned, not owed. It comes from consistently delivering the outcome a customer signed up for, wrapped in an experience that feels effortless. The moment

Industry Buzz – July 2026

Summer in eCommerce rarely means a slowdown. As merchants prepare for a busy second half of the year, the pressure is on to convert seasonal traffic into loyal, recurring customers, all while keepin

How to Choose Between Upselling and Cross-Selling

Updated: July, 2026   Upselling and cross-selling are two of the most effective, and cost-efficient, revenue levers available to eCommerce and SaaS businesses. They have been used for ages in tr

What CEOs and eCommerce Leaders Actually Think About AI in 2026

Every week, a new AI announcement promises to change everything. But what are the people actually running eCommerce and SaaS companies saying about it, away from the hype? We went through dozens of po

Industry Buzz – June 2026 

The mid-year mark is a natural checkpoint for digital commerce leaders: time to assess what's working, recalibrate strategy, and focus on what drives growth next. This edition brings together insights

Agentic Commerce 101: What Software Sellers Need to Know About AI-Powered Buying...

Something is changing about how your software gets bought - and it is not your pricing page. The customer journey your funnel was built around is being rerouted. In 2026, AI agents are not just helpin
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