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Posts Tagged ‘increase customer retention’
B2B Commerce
The Personal Touch: How eCommerce Customization Elevates Profits in 2023
These days, eCommerce shoppers don’t want to feel like nameless, replaceable site visitors. They want to feel personalized, unique connections with their favorite brands. Knowing how to provide the
B2B Commerce
How to Use Customer Success to Lower Churn and Accelerate Growth
When your customers’ success is clearly driven by your services, your customers have a strong incentive to keep using them. This means that your customer success team can play a key role in generati
Conversion & Optimizations
The Hidden Benefits of Friction During the Onboarding Process
In the SaaS space, onboarding and friction are not usually seen as complementary. Friction, after all, implies resistance, and that’s the last thing you want for your customers’ journey, right?
Bu
Uncategorized
3 Strategies That Will Increase Customer Acquisition and Retention
It should go without saying that the first step toward having success with a SaaS business is offering high-quality products and services that add real value to your customers' lives.
But even with gr