Posts Tagged ‘customer satisfaction’

B2B Commerce
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5 minutes

Employing New Digital Tactics to Upscale Your eCommerce Gameplan (CommerceNow...

In the recent CommerceNow'23 virtual event, we spoke with Sam Hanni, CEO of SwissMadeMarketing, Türker Yiğitalp, Marketing Manager at Prisync, and Kasim Aslam, Founder and CEO at Solutions 8. Each d
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B2B Commerce
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6 minutes

Maximizing Profits: Tips for Recovering Abandoned Carts on Your Online Store

Recovering abandoned carts should be a top priority for all eCommerce businesses. These are among the hottest imaginable leads and allowing them to walk away is leaving money on the table. Crucially,
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eCommerce Strategies
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12 minutes

How to Choose Between Upselling and Cross-Selling

Upselling and cross-selling are tactics you can use to streamline your sales and marketing strategy, and ultimately, to boost your revenue figures. These two tactics constitute a win-win technique
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Uncategorized
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3 minutes

Remove Friction from Online Buying with Self-Service Tools

While website usability is important for all businesses, it’s especially critical for SaaS companies that rely on the web for their sole source of income. Add in the fact that a growing number of Sa
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Uncategorized
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3 minutes

Increase Upgrades By Improving Customer Support

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are
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Uncategorized
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3 minutes

Using Customer Surveys To Shape Product Development

In a perfect world, what your clients want would be perfectly aligned with what your products deliver. However, in the real world, the two can often be miles apart. One of the best tools you can use t
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