Posts Tagged ‘customer centric’

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Increase Upgrades By Improving Customer Support

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are
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How to Maximize ESD Revenue with Effective Cross-Selling

In its relatively short existence, the SaaS model has obviously gotten many things right. One thing in particular has been its relentless focus on the customer relationship. What other businesses, lik
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Mobilegeddon Means It’s Time to Prioritize Mobile Marketing

For the last few years, we've been championing the importance of mobile marketing. With Google's announcement of Mobilegeddon last month, that importance just became a lot more tangible.
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Predictions on the Future of Commerce in 2014

1. Self-Service moves everywhere The self-service channel is fast emerging as an easy, affordable way to gain customers and an asset that no company can ignore. As new technology and resources emerge,
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