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Product Manager at 2Checkout (now Verifone)

Check out her latest articles

Metrics Matter: Understanding the Power of Metrics for SaaS Business Growth

Updated in March 2023   In the SaaS industry, business performance is measured in relatively new ways and constantly evolving as eCommerce grows and expands. Acquiring customers, onboarding them,

Tested Tactics to Reduce Voluntary Churn and Retain Customer Loyalty

Updated in December, 2021   For eCommerce businesses today, customer success depends not only on growing your customer base but also on nurturing customer loyalty, and the latter priority is espe

Best Strategies For Upgrading Your SaaS Users

Updated in September 2021.   Acquiring new customers is always going to be one of your top priorities, but just as (or more) important are your existing customers. It is easier and more cost-effe

Tested Strategies to Reduce Subscriptions Involuntary Churn and Increase Custome...

Updated in July, 2021   Bringing leads into your sales funnel and converting them to loyal customers and brand advocates requires significant planning. However, even after a lead has turned int
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