Posts Tagged ‘customer satisfaction’

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Increase Upgrades By Improving Customer Support

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are
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Using Customer Surveys To Shape Product Development

In a perfect world, what your clients want would be perfectly aligned with what your products deliver. However, in the real world, the two can often be miles apart. One of the best tools you can use t
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Accelerate Customer Centric Commerce with the Avangate Summer 2013 Release

Avangate Summer 2013 Release has been designed to accelerate customer centric commerce for your business. The feature set spans subscription management, customer management, Channel-enabled SaaS and o
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Commerce Your Way Into Your Customers’ Hearts

No, we’re not trying to jump the Valentine’s Day bandwagon and slap a heart atop talk about software and SaaS – although we do love the space and our role in it.  What we did want to share was
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