Posts Tagged ‘self-service’

How to Grow B2B Revenue by Managing the New Channel Sales Conflict

Looking at the B2B landscape, it’s clear that it undergoes a massive change from offline to online, with a matching shift in how buyers engage with merchants. The COVID pandemic has accelerated that

Apple Watch: The Clock Is Ticking for SMBs To Make Money from the Internet of Th...

Recent conversations with SMB vendors have raised the question of Apple Watch and whether it presents an opportunity for them. I thought I would capture some of the key points of our discussion in a q

Get Your Product Ready For Self-Service – The 30-60-90 Day Plan

Over the past few weeks, we’ve probably convinced you that self-service is an option worth exploring. Self-service can increase customer satisfaction, pull leads out of purgatory and into active pro

What Software Companies Can Learn from 7-Eleven: How to Make Self-Service Work f...

We’ve established that the software sales landscape is changing – creating a new world where vendors must tailor the software sales process to individuals. But every software buyer has slightly di

Predictions on the Future of Commerce in 2014

1. Self-Service moves everywhere The self-service channel is fast emerging as an easy, affordable way to gain customers and an asset that no company can ignore. As new technology and resources emerge,
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