Industry Buzz – August 2024

3 minutes

As the industry continues to evolve at a rapid pace, staying ahead of the curve is crucial. This month’s newsletter is packed with actionable insights to help you navigate the complexities of the digital commerce landscape. 

We’ll explore the critical issue of revenue leakage, providing practical strategies to identify and plug those hidden costs that are draining your bottom line. From acquisition to retention, we’ll equip you with the knowledge to optimize your subscription model and maximize customer lifetime value. Additionally, we’ll uncover the power of customer experience in building trust and loyalty.  

By understanding and addressing key touchpoints, you can create lasting relationships and drive business growth. To round it out, we’ve curated a list of top-rated online tools recommended by industry experts to streamline your operations and boost efficiency. 

Happy selling! 

 

Ready to transform your eCommerce strategy? Join us for a webinar with Rok Hrastnik, an eCommerce veteran, as he reveals how focusing on contribution margin can drive sustainable growth. Learn how to shift your approach and scale your business effectively. Sign up and don’t miss out on these actionable insights! 

 

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Ever wondered which online tools top SaaS experts swear by? Discover the tools industry leaders recommend to supercharge your CRO and web analytics, helping you make data-driven decisions and optimize your website for better results. 

 

With the eCommerce sphere constantly changing, focusing on profitability has become more critical than ever. This issue explores why prioritizing profit overgrowth is essential in today’s shifting economy and how it can lead to more sustainable success for your business. 

 

Unlock the potential of Japan’s vibrant eCommerce market with our comprehensive guide. Dive into post-COVID growth trends, mobile commerce, and unique shopper preferences. Gain valuable insights on navigating payment methods, optimizing the checkout experience, and ensuring compliance with local regulations to expand your online sales in Japan successfully.

 

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Revenue leakage can significantly impact the profitability and growth of subscription businesses. We explore how to identify and address gaps across the subscriber lifecycle—from acquisition to retention—to help you secure and maximize your revenue at every stage. 

 

Artificial intelligence is revolutionizing the eCommerce landscape, offering powerful tools that can transform your store’s operations. Explore these top AI solutions for optimizing your company’s processes and maximizing your business’s potential.   

 

Looking to boost your sales through better user experience? Karl Gillis, a top expert in usability and conversion optimization, shares actionable insights that show how small UX changes can lead to big gains. Dive into his expert tips today!

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Building trust with customers goes beyond a sleek website or social media presence. In this issue, we highlight 11 crucial CX touchpoints to help you establish credibility and foster trust throughout the customer journey. 

 

To drive success in the competitive eCommerce landscape, setting clear metrics and KPIs is essential. In this article, we break down the top 8 metrics and KPIs that every eCommerce business should focus on to fuel growth and enhance customer engagement. 

 

Dive into detailed metrics, analyze trends, and customize reports to better manage and reduce churn in your business. This powerful tool offers in-depth insights into your customer base, helping you pinpoint the key factors driving churn.

 

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